FAQs

Who can register for the ICCA Global Association Forum?

ICCA members, observers and association executives (including but not limited to ICCA Verified Associations).

A limited number of fully hosted places will be sponsored by Granada, Andalucia and available for associations by application only.

Please note that places for ICCA members will be allocated on a first come first serve basis. To assure a good balance between meeting suppliers and associations attending, member registration may be capped.

If you have any questions, please contact the ICCA Events Experience team at registration@iccaworld.org.

What format will the ICCA Global Association Forum be held?

This event will be held in person in Granada, Andalucia, Spain.

How much is the registration fee and what does it cover?

Please find an overview of the registration information and fees here. The registration fee covers your participation for the duration of the Event, including any social programmes.

Are there any discounts?

Associations can apply to be hosted fully by Granada, Andalucia the Local Host. This covers the registration fee, travel, accommodation, and social programmes.

If you have any questions, please contact the ICCA Events Experience team at registration@iccaworld.org.

Is it possible to cancel my registration?

All registrations are subject to the cancellation policy. Please check here for our Terms and Conditions.

How does the business matchmaking work?

We’re excited to introduce Event Butler, your AI-powered assistant for seamless networking at the ICCA Global Association Forum 2025!

How It Works (via Whatsapp)

Share Your Profile: Reply to the Event Butler’s WhatsApp message with your LinkedIn, bio, or website.
2. Get Matched: The Butler analyzes attendee/exhibitor goals and sends you personalized meeting suggestions (with reasons why!).
3. Confirm or Decline: Simply reply “Yes” or “No” to schedule. The Butler handles calendar invites and reminders.
4. Enjoy the Magic: Show up to meetings knowing you’re connecting with the right people.

Key Features:

🔹 Conversational Interface: Chat naturally — no forms or apps.
🔹 Smart Matchmaking: Algorithms prioritize shared interests, roles, and goals.
🔹 Post-Event Summary: Receive a PDF timeline of your connections and key moments.

FAQ:

❓ How are matches made?
Matches are based on your profile, goals, and preferences (e.g., industry, job role).

❓ What if I miss a WhatsApp message?
The Butler sends gentle reminders and adjusts your schedule if needed.

❓ Is my data safe?
Yes! Data is encrypted and deleted post-event.

❓ Can I request specific connections?
Absolutely! Just message the Butler: “Find me [criteria].”

For more information, please contact the ICCA Events Experience Team at registration@iccaworld.org.

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