#ICCAWorld
#TransformingTogether
Location: Malaga
Date: 3 November 2020
Time: 12:45 CET
Session: Are you Ready to Rock?
Deputy Prime Minister of Portugal and Minister of Foreign Affairs (2011–2015). Advocate of economic diplomacy.
In 21st century international relations, who holds your debt is more important than where you could deploy your troops
Politically incorrect, ironic, pragmatic, charismatic and decisive, Paulo Portas has been a key figure in Portuguese politics since the 1990s and President of the democratic party that has been in office the longest (re-elected 8 times in 16 years). Under his leadership the minority CDS-PP (Social Democratic Center – People’s Party) formed part of the Portuguese government for two terms after obtaining some of its best ever election results.
He was a minister on two occasions, finishing his political career as Deputy Prime Minister (2013 – 2015), a position that was re-created for him. He was responsible for relations with the “troika” representatives in Portugal (the IMF, ECB and EC), who arrived following the financial rescue of the country.
As Minister of Foreign Affairs (2011-2013) he dealt with international relations, including economic diplomacy and geopolitical matters, such as geo-economics. He drove forward the internationalization of Portuguese companies, and worked to boost the percentage of GDP represented by exports from 29% to 43%.
In 2015 he resigned from his parliamentary position and the following year decided not to run for re-election as the head of his party, of which he had been President for two terms (1998 – 2005 and 2007 – 2016). Nevertheless, he has not wanted to withdraw from public life and has not left behind his vocation for public service and his faith in his country’s growth prospects as well as those of the European.
He has reinvented his new career path through various routes: as a strategic consultant in Africa, Latin America and the Persian Gulf; resuming his career as a journalist with a Sunday television program on international politics; taking an MBA in Geopolitics; running public policy training for young CDS leaders; as Vice-president of the Portuguese Chamber of Commerce, in charge of the chambers overseas; as Vice-president of the international strategic advisory board of the largest Portuguese company, and as a speaker who is an expert on the European Union, relations with Latin America, geopolitics, the global economy, internationalization, exports and accessing new markets. He currently contributes in a program on Tvi24 called "GLOBAL" at the Portuguese Television.
Location: Malaga
Date: 2 November 2020
Time: 13:45 CET
Session: World Business Model is off - Reset: Keep it Simple & Flexible
Luis Garvía is an economist, lawyer, and electromechanical engineer (ICAI). He holds a Ph.D. in Finance from ICADE (Universidad Pontificia de Comillas) and an Executive MBA from IESE Business School. As an economist he is an adviser in investment plans, expansion, and optimization or rationalization of industrial, financial or property portfolios. In the buy-side he helps understanding of the investment profile, generation of “deal-flow” and transactions and in the analysis and advisory along the investment process – financing. In the sell-side he helps structuring and coordination of investment or divestment process via “off-market” transactions or “orderly process”. He also has experience in integral management of properties, projects and the investment vehicles. As a lawyer, he is a specialist in commercial law, particularly Spanish business bankruptcy law. As university professor he teaches Financial Markets, Valuation and Corporate Finance in ICADE (Universidad Pontificia Comillas). He also teaches finance at NYU (New York University) and Marketing at University at Albany (State University of New York).
Location: Malaga
Date: 3 November 2020
Time: 16:15 CET
Session: Learning, Unlearning and Relearning Business Models
Miguel Assis is an entrepreneur with an excellent track record spanning 19 years in business development for incentive travel and events in Portugal, Spain, Florida and Brazil. He has built VOQIN’s global sales teams and set the company’s commercial strategy since the day one as events by TLC. Miguel has a keen eye for creativity and strategy enabling him to empower live marketing projects in ways that connect product, communication and marketplace both in B2B and B2C environments. Having led the LATAM and Iberian teams of Business Developers and Accounts Growth, he is VOQIN’s Partner & Chief Marketing Officer. He is a passionate proponent of a H2H (Human-to-Human) mindset that truly puts people at the centre of business, now as the emotiontech positioning embrace by VOQIN’.
Location: Malaga
Date: 3 November 2020
Time: 14:45 CET
Session: Customer Centricity
Paddy Cosgrave is the co-founder and CEO of Web Summit, now the world's largest technology conference according to The Financial Times. Cosgrave has been coined “master connector” by WIRED and in just 10 years has gathered hundreds of thousands of founders, CEOs, political leaders, and cultural figureheads across Web Summit in Lisbon, Collision Conference in Toronto and RISE in Asia.
Cosgrave has navigated through the global pandemic by moving his events online, building Web Summit’s proprietary conference software, enabling people from all over the world to connect with each other in a meaningful way. Collision from Home hosted 32,000 people from 140 countries online, and Web Summit will host 100,000 people in December.
Location: Malaga
Date: 2 November 2020
Time: 13:45 CET
Session: World Business Model is off - Reset: Keep it Simple & Flexible
President Continuam, Foro Resilium and Sigeco Observatory (Business Continuity Institute)
- Founder member
+ 35 Years Experience (Technology, Audit, Global Security, Privacy, Continuity and Resilience, Data Governance, Compliance and Conformity, etc.)
Functions and Responsabilities: GRC & PIC RSI Manager, 13 years old Global Committee Safety, Prevention, Risks, Fraud, Government, Compliance and CSS (Health and Safety Committee / Head of Emergency 15 years). Auditor 1991, CISO 1993, CRO 2000, CSO 2001, Global Continuity 2007 and CCO 2015, almost 32 years RSI Servicios Outsourcing Global, from 1988 to CC.RR. Investees and Third Parties.
Former: Computer Technician and Auditor CISA, Master Computer Audit 1991, Expert Privacy and Data Protection since 1992, Master Security Global University Europea 2006, Higher Course on Critical Infrastructures GET / UNED / Instituto Gutiérrez Mellado-Professor since 2014.
Professor, publications and activities collaborate: DINTEL, Foro Expansión, IFAES, ISMS Forum, IDG, IDC, Computerworld, Computing, Red Seguridad, Foundation Borredá, Seguritecnia, SIC, IKN, Elcano Royal Institute, UDIMA, ICCA, INCIBE, ...
Worked: Fundación Laboral INI (SEPI), ENTEL (INDRA), CITIBANK, BANCO SANTANDER and RSI ICT functions (Audit, Security, Quality, Processes, Systems, Fraud, Government, Continuity, Privacy, Compliance, Protection, Infraestructures)
Committees, Forums and Groups: 15 years Security and Fraud Commission CCI 2004 Fraud Cybernetic Spain and Europe. CCI Continuity Commission 2015. Founding Member 2010 Inst. Cont. Business - "Continuam". CECON (Spanish Continuity Consortium Business) 2007, Co-leader of the ALASTRIA 2018 Resilience Blockchain Commission, SIGECO President (Observator of Integral Security and Safety, Emergency Management, Operative Continuity) 2015, Security and Continuity Group of Redsys, Group Cyber and Fraud Iberpay, Security CEIM Commission, Regulation and Compliance Group and Security and Cibersecurity Group AUTELSI, Member of the LEET Parties Committee and member of ISACA Madrid association.
Specialities: CISA Auditor, Privacy and Pioneer in Data Protection Services and DPO / DPD since 2002 with Legal and Technological vision, Evidence Electronic and Digital Signature and FMDA EIDAS. Electronic Evidence Forum 2001 (Garrigues), ICT Government 1st AENOR worldwide certification in ISO38500 (COBIT, RISK IT and VAL IT) 2010, first ICT AENOR Compliance ISO19600 UNE19601 (PRP) and ISO3700 2017 certification, Comprehensive Security (ISO 27001, ISO 27005, Physical Security and RPL), Quality (ISO9001), Risks (Coso and ISO31000), Fraud and Cybersecurity (CCI and AEB / CECA / UNACC since 2004 pioneers in Grupo Seguridad CCI, Audit (ITAF and ISAE3402 SOC1 / 2),Continuity of the first ICT certification and Tres Cantos City Council in ISO22320 Emergencies 2012 and 2015 respectively (ISO23301, ISO22320, ISO22317 and SO22318) since 2012 in RSI, Client Vision, Global Vision Society and Business, Negotiation, Normalization, Privacy 1992, Self-Protection Plans since 2004. Crisis Management, Supply Chain Supervision 2010 AENOR / UNE66183 Process Outsourcing.
Created TRC2 Methodology (Transparency, Resilience and Compliance and Conformity) since 2015, Proyects Data Government DMBOK and IBM since 2016.
Location: Malaga
Date: 3 November 2020
Time: 16:15 CET
Session: Learning, Unlearning and Relearning Business Models
After working in several communication and advertising agencies, I started to work in events sector in 2012 specifically in events & sponsorship department in BMW Group Spain. More than 7 years leading projects like internal conventions, car product launch, motorshows, sport marketing events and BMW ambassadors strategy to increase the engagement with our target group and sales.
From last month of August, I changed to BMW Motorrad (motorbike`s brand of BMW Group) to lead all the events and activities carried out in that area including all the CRM activities and processes; these last role is an important key to measure all the activities developed and to implement the new ones to improve the ROI & ROE of each event carried out.
Location: Malaga
Date: 2 November 2020
Time: 14:15 CET
Session: Talent 3.0
Gloria Gubianas Blanes is a Co-Founder and Head of Social Impact and Sustainability at Hemper Handmade.
Prior to Hemper, she was a co-Founder and Marketing Director of Sheedo.
Born entrepreneur. Creating her own businesses since she was 16. Passioned about design, sustainability, innovation and social entrepreneurship.
Location: Malaga
Date: 2 November 2020
Time: 16:00 CET
Session: Out of the Box: Soho Theatre: Building Community: do's and don’ts
José Mª Arrabal studied Economics and Marketing. He began his professional career at the NBA office in Barcelona, and then took over as Marketing Manager for the basketball section of Real Madrid, and was later appointed Head of International Development. Today, he is the General Secretary for Sport at Junta de Andalucía.
Location: Malaga
Date: 2 November 2020
Time: 16:00 CET
Session: Out of the Box: Pompidou Centre
Antonio Alcaraz is the manager partner of Avanza Comunicación, a 360º marketing agency, based in Malaga, Marbella and Madrid and with more than 15 years of experience.
At a technical level he is specialized in corporate branding and real estate marketing.
As a manager, his goal is to lead the growth of the agency from excellence in providing services to the clients and satisfaction of the team.
These professional goals along with family conciliation and his personal growth are the pillars on which his life purpose is based.
Location: Malaga
Date: 3 November 2020
Time: 16:15 CET
Session: Learning, Unlearning and Relearning Business Models
Alessandro Jacques Cortese is since 2009 the Chief Executive Officer of ESTRO, the European Society for Radiotherapy and Oncology and the Chairman of the ESTRO Cancer Foundation, and was, until June 2015, President of ESAE, the European Society of Association Executives.
Founded in 1980, ESTRO is a scientific association that fosters the role of Radiation Oncology to improve patients’ care.
Alessandro has gained significant experience as Director of the Association Management practice at the MCI Group, working with international associations, such as the Project Management Institute (PMI), IAEE (International Association of Exhibitions and Events), DMAI (Destination Marketing Association International), CIC (Convention Industry Council) and APICS (The Association for Operations Management).
Alessandro Cortese, MBA, is also a PhD candidate in Management Sciences at the University of Antwerp, and, in 2014, co-founded the Executive Master in International Association Management at the Solvay Business School in Brussels, where he also serves as a Lecturer in Strategy and as a Co-Academic Director.
Alessandro is regularly invited to give talks to industry events and congresses, focusing on strategy for International Associations.
Location: Malaga
Date: 3 November 2020
Time: 14:45 CET
Session: Customer Centricity
André Vietor, a native German, started his career in the hotel industry where he held sales positions for Intercontinental Hotels and the Ritz-Carlton Hotel Company between 1984 and 1995.
In 1995, he entered the PCO business and is currently leading BCO Congresos, the congress division of Grupo Barceló dedicated to meetings management, association management and business events consulting and positioned the brand as one of the top references in congress management worldwide.
André is an expert and professional consultant in business plan development, planning of bid strategies and management of bid presentations, destination marketing as well as association development. He served IAPCO (International Association of Professional Congress Organisers) as a council member for 18 years where he held the position of President as well as Chair of the Training Academy among others.
He is a firm believer of sharing knowledge, experience and best practices with all stakeholders involved in the business events industry and to grow the quality standards for our industry.
Location: Malaga
Date: 3 November 2020
Time: 14:45 CET
Session: Customer Centricity
Nata Nambatingué joined the European Society of Cardiology (ESC) in 2000, as a project leader, organising Education & Training Programmes from 50 to 300 participants, both in the premises of the European Heart House, the ESC’s headquarter, and abroad, mainly in Eastern European countries.
In 2005, he integrated the Congress Division, contributing to organise annual sub-specialty congresses, from 1 000 to 5 000 participants rotating in different European countries.
In 2007, he took over as Project Manager, in charge of finances and logistics for the ESC Congress, the largest medical congress in Europe and biggest cardiovascular disease congress in the world with over 30 000 participants annually. And in 2010, he was promoted ESC Congress Manager, becoming the primary person in charge of this congress.
Between 2014 and 2018, Nata Nambatingué served as a Board Member of the AC Forum (Associations Conference Forum). In late 2018, he obtained a Global Executive MBA from SKEMA Business School.
Since 2019, he has been leading the Congress & Event Operations Division at ESC, as Associate Director, organising 12 congresses a year, as well as educational courses, certification exams and committee meetings. In 2020, due to travel restrictions, the ESC pivoted its ESC Congress to a digital event, attracting 125 000 registered participants from 213 countries.
Location: Malaga
Date: 3 November 2020
Time: 14:15 CET
Session: Scenario Planning 2025
Ori Lahav joined Kenes in 2013 as VP Marketing, bringing more than 15 years of marketing experience to the management team. Ori’s expertise includes implementing marketing strategies, ATL/BTL and leading digital campaigns in online/social media channels. He began his career in the communications industry, where he held marketing positions at Internet, voice and mobile telecom providers. This was followed by a senior role in the automotive sector with a start-up that raised US$ 900M to manufacture electric cars.
After 4 years in Kenes Group, Ori moved to manage the Client Accounts & Operations business unit.At the beginning of 2017, Ori also became an IAPCO Council Member (IAPCO – the International Association of Professional Congress Organisers), currently, serves as the association's President.
In addition, Ori speaks at different industry events: IPACO EDGE Seminars, PCMA Convening Leaders, ICCA, Fresh, Event Innovation summit, IMEX and more.
Ori holds a BA in Statistics from the University of Haifa and an MBA from the University of Derby, UK.
Location: Malaga
Date: 3 November 2020
Time: 14:15 CET
Session: Scenario Planning 2025
Shane has more than 20 years’ experience of working in the global travel industry. After a period in financial conference sales straight after university, Shane joined the international sales team at Reed Exhibitions, where he worked across multiple events and industries.
In 2006, he got his first taste of the business events industry when he moved to Reed Travel Exhibitions as Sales Manager for Europe and the Middle East. With this strong commercial grounding and knowledge of both international and domestic markets.
Shane then progressed through various key roles, including Sales Director at Reed Exhibitions, a role which included the creation and roll out of the Global Key Account Management Programme at Reed Travel Exhibitions. Shane held this position for four years before taking on his current role of Portfolio Director at IBTM in June 2018.
Shane has been instrumental in the success of IBTM World 2019 and the launch of IBTM Asia Pacific. He has an extensive network through the meetings and incentive industry and recently hosted the IBTM Meets Series, interviewing key professionals. Shane and the IBTM team constantly look to innovate, deliver new facets, events and extend brand reach across media including digital and online opportunities as well as delivering return on investment for all participants.
To that end, IBTM Connect, an online library of resources, was created to share great insights from key industry professionals, to keep our community ahead of the curve, find ways to virtually network with everyone in the industry, and provide a wealth of news and updates to prepare for the post-COVID-19 world and a return in person business connections.
Shane is married, with two young children. He is a very keen cyclist, junior football coach and enjoys cooking, travel and gastronomy.
Location: Malaga
Date: 3 November 2020
Time: 14:15 CET
Session: Scenario Planning 2025
María Gómez is the current President of the EMA (Event Managers Association Spain) where she is leading the new strategy and growth of the Association, and the Head of EMEA Events in Amadeus IT Group where being part of the Corporate Marketing function, she is heading the strategy of unifying processes and improving the measurement of events in the EMEA region.
She has a broad international experience in the Tourism Industry, especially in the MICE sector, having worked in Sales and Marketing all her career. Before joining Amadeus, María worked for companies like Mandarin Oriental Hotel Group, Amex GBT and TUI. Maria holds a Diploma in Tourism and an Executive MBA of the EAE Business School. She has worked and lived in 7 different countries and speaks 4 languages.
Location: Malaga
Date: 3 November 2020
Time: 14:45 CET
Session: Customer Centricity
Through more than 20 years, Martin has worked in the international hospitality industry covering hotels, meetings, events and congress. From a supplier in hotels and PCO, Martin has since 2007 worked for H. Lundbeck Pharmaceuticals as responsible for global meeting, event and congress activities within Global Marketing. Since 2017 Martin has been Head of Global Customer Engagement Operations at Lundbeck, responsible for delivering Multichannel strategy across markets. Martin holds a MSc in Int. Hospitality Management and a BA(Hons) in Hotel Management. IPCAA: Since 2007, Martin has represented H. Lundbeck on the council of IPCAA (International Pharmaceutical Congress Advisory Association) Between January 2011 and January 2013, Martin was Vice President and since 2013 to January 2019 served as Co-President of IPCAA with special focus on strategic alliances and partnerships. Following his co-presidency, Martin now acts as Past President with similar responsibilities.
Location: Malaga
Date: 3 November 2020
Time: 14:15 CET
Session: Scenario Planning 2025
Eric Mottard studied business administration in HEC (Paris), before working as a management consultant with Deloitte, Roland Berger, and Oliver Wyman. He then co-created eventoplus in 2000, company which connects, informs, inspires and professionalises the meetings industry through various activities (portal, magazine, venue catalogue, trade show, conference, awards... all directed at meeting professionals). They also edit and manage the ibtm world Show Daily.
Location: Malaga
Date: 2 November 2020
Time: 16:45 CET
Session: Out of the Box: Soho Theater: Tech on the Rocks (Only by Registration)
Daniel is a Telecom Engineer from the University of Malaga. He started his career as a strategy and business consultant at Arthur Andersen. Later, he led the deployment of a city-wide Powerline Communications network for Spanish utility Iberdrola, before moving on to manage the regional knowledge coordinator Andalusian Technology Network.
At present, he is director general of the Spain-based Smart City Cluster, where he helps make cities better all around the world.
He is also a project evaluator for the European Commission H2020 programme.
Location: Malaga
Date: 3 November 2020
Time: 12:15 CET
Session: The Business Model Cocktail
Location: Malaga
Date: 3 November 2020
Time: 17:30 CET
Session: Closing
Oscar Cerezales, born in Barcelona and based in Singapore, has more than 25 years of
experience in this industry. Oscar currently works at MCI Group as Global Executive Vice
President.
MCI Group is dedicated to empower corporations, associations and governments to activate their employees, channel partners, customers and members. Creating face-to-face, hybrid and digital experiences. With 61 offices, different brands (Dorier being one of them) in 31 countries and 2,500 talents, MCI organizes more than 7,000 events per year.
Also, Oscar is chair of the Professional Convention Management Association Advisory Board, Board member of Saceos, founder of MPI Chapters (Meetings Professional International), ex Latam Board member at SITE.
Oscar has been a professor at universities in Barcelona, London, and Milan. In addition to
collaborating with various industry publications and curates several industry conferences.
Location: Malaga
Date: 2 November 2020
Time: 15:30 CET
Session: Out of the Box: SOHO Theatre Welcome
David Ordinas (Mallorca, 1979) Actor, singer, musician, presenter... Almost 20 years on stages. Studied acting in the prestigious Circle in the Square Theater School in NYC.
He has done numerous leading roles in Musical Theater (Beaty and The Beast, Cats, Cabaret, Les Miserables, etc) He has appeared in many TV series and currently he is the host of a Gameshow on TV called "Jo en se més que tu".
As a presenter he has hosted events for companies such as BMW, Ford, Best Drive, Festival de Malaga, Smarties, Bloody Night Con in Brussels and Barcelona, etc.
Location: Malaga
Date: 3 November 2020
Time: 17:30 CET
Session: Closing
Chema Gómez has 20 years of experience in the Meeting and Events industry as Professional Conference Organizer (PCO) as well as in the travel culture & technology resources management. Frequent author speaker and seminar presenter on MICE segment related topics.
Specialized in team management. Spirit of innovation applied to daily continuous improvement and overcoming of new challenges. His motto: to keep learning and to think outside the box!
Location: Malaga
Date: 3 November 2020
Time: 16:15 CET
Session: Learning, Unlearning and Relearning Business Models
Location: Malaga
Date: 3 November 2020
Time: 17:00 CET
Session: MICE: a Different Future Watch
Personal
Love to go out with friends and family and enjoy every moment: dinning out, drinks, walks, beach, trekking… Read books and watch TV series, are two of my favorite hobbies at home. Sports: love running and I train to run half marathons.
Experience
More than 32 years working and enjoying in the Meetings Industry. 10 years learning and working in a top. Spanish DMC: Europa Tours having the opportunity to work with top leader Incentive Houses from the USA.
Another 10 years within the Sales & Marketing Management in emblematic Hotels like Marbella Club, Puente Romano, Don Carlos, in Marbella-Costa del Sol and opening new & challenging hotels like the Auditorium Madrid and the luxury Hotel Hacienda La Boticaria Resort, in Sevilla.
Since 2006 until now, Director of the Málaga Convention Bureau, managing the City strategy to become a top destination within the MICE sector in Spain and Europe.
MICE Association World
Since 2006, totally engaged within the Top MICE world Associations like ICCA, SITE and MPI, bringing to Málaga the European events from SITE (ESNEP) in 2008, from ICCA (RSMP 2009) and from MPI (EMEC 2010). Also volunteering in the Board of Directors of the Spanish/Iberian Chapters from SITE, ICCA and MPI, becoming ICCA Iberian Chapter President from 2015-17 and MPI Iberian Chapter President from 2011-2013. In 2014 I co-founded the Foro MICE, Forum of Spanish Associations from the Meetings & Events Industry: ICCA, SITE, MPI, PCOSpain, SpainDMC’s, EMA (Events Managers) and AEVEA (Events Agencies) and, at present, member of the board. Nowadays, member of the Board of the ICCA Iberian Chapter 2019 – 2021.
Professor & Speaker
I enjoy teaching in private schools and in public and private Universities like the Madrid European University, and the Málaga University, Professor in several Masters all related with the Meetings Industry world. Speaker in numerous national & international congresses, events and trade shows like the ICCA Congress, IBTM, IMEX, Efapco, EMEC, GMID, Eventodays…