OBSERVER

Non-member organisations considering ICCA membership, may request to attend an ICCA Congress as an Observer once only, in order to find out more about ICCA and its business opportunities, meet the ICCA members and make an informed decision about whether ICCA membership would be beneficial for them. Observer status is by invitation only, and there is a special registration fee. As suppliers of professional services to the international meetings industry, Observers are strongly encouraged to apply for ICCA membership.

For more information on attending as an Observer, please contact the ICCA Regional Director in your region:
Esmaré Steinhöfel, Regional Director Africa, Esmare.S@iccaworld.org
Noor Ahmad Hamid, Regional Director Asia Pacific, Noor.H@iccaworld.org
Tamara Bernstein, Regional Manager Europe, Tamara.B@iccaworld.org
Anju Gomes, Regional Director Middle East, Anju.G@iccaworld.org
Joanne Joham, CMP, CMM, Regional Director North America, Joanne.J@iccaworld.org
Santiago González, Regional Director Latin America and Caribbean, Santiago.G@iccaworld.org

PAYMENT METHODS

Payment of the registration fee can be made by credit card (AMEX, MasterCard or Visa). If you prefer to pay by bank transfer, please contact ICCA at registration@iccaworld.org before registering.

CANCELLATION POLICY

All registrations are subject to the cancellation policy. Due to the considerable investment towards the event and planning the congress in an unprecedented time, ICCA is unable to refund in case of cancellation. However, considering the challenging times ICCA has implemented a flexible registration model, whereby you will be able to change your registration category up to 2 weeks before the event. For example, if you registered to attend in person at Kaohsiung you will be able to change your registration category to Hub or Virtual, and vice versa at no extra cost.  Please note that when changing your registration category, the fee that will apply will be based on the costs at the time the change is made. Therefore, if you registered for Kaohsiung before the early bird deadline and make a change to Virtual after the deadline, the fee available at the time will apply and not the early bird fee. Name changes are allowed within the same company.

TRAVEL AND HEALTH INSURANCE

It is strongly recommended that participants take out insurance to cover loss (including registration fees) incurred in case of cancellation, medical expenses and damage to or loss of personal effects. The organisers of the ICCA Congress will not be responsible for any medical costs incurred by participants. ICCA and the Local Host Committees will not accept liability for personal injuries or for loss or damage to property belonging to Congress participants, either during or as a result of the Congress or during any tours.

LIABILITY

The Local Host Committee and ICCA act as agents only in securing hotels, transport and travel services and in no event shall be liable for acts or defaults in the event of injury, damage, loss, accident, delay or irregularity of any kind whatsoever during arrangements organised through contractors or the employees of such contractors in carrying out services. Hotel and transportation services are subject to the terms and conditions under which they are offered to the public in general. The Local Host Committee reserves the right to make changes where it’s deemed necessary, without prior notice to parties concerned. All disputes are subject to local law.